Mobile / Live
Your fg990 account wallet connects directly to bKash, Nagad, Rocket and Upay so you can move money without switching apps. Every deposit and withdrawal routes through the payment method you choose inside your account, subject to your local law and eligible regions.
Adding funds to your fg990 wallet starts on the account deposit page, where the available payment rails appear based on your region. We show bKash, Nagad, Rocket and Upay as local options alongside bank transfer. Pick the one that matches your active wallet. Enter the amount in the field provided, then follow the confirmation screen your chosen payment app opens. Once the transaction goes through on the payment side, your fg990 balance reflects it.
Log in and navigate to the banking section of your account. The deposit tab lists the payment methods currently active for your region.
Select bKash, Nagad, Rocket, Upay or bank transfer. The screen adjusts to show the fields and instructions specific to that method.
Type the amount you want to add, review the details on the confirmation screen, then authorise through your chosen payment app as prompted.
Once the payment app confirms, return to your account wallet. The updated balance appears there. Save your wallet reference number until the balance shows correctly.
When you want to move your fg990 balance back to your local wallet, the withdrawal section inside your account is where that starts. We support bKash, Nagad, Rocket and Upay as payout destinations — you choose which wallet receives the funds.
Find the banking or wallet section in your account and select the withdrawal option. Available payout methods appear based on your verified account details.
Choose the wallet — bKash, Nagad, Rocket or Upay — that you want the funds sent to. Enter the registered number for that wallet exactly.
Type the withdrawal amount within the range shown on screen, review the details, then confirm. You will see a reference number once the request is submitted.
Your account history updates the withdrawal status. If the status stays pending beyond what the screen indicates, contact support with your reference number.
Your fg990 account may prompt a verification step before certain banking actions become available. The fields and documents requested are shown directly in your account area — we only ever ask for what appears there. Do not submit documents to any external address or link not found inside your logged-in profile.
Verification steps appear inside your logged-in account when the platform requires them. The screen shows exactly which fields to complete — do not act on prompts from outside your account.
Each field is labelled within the account interface. Submit only what the form requests. If a field is optional, the form indicates that clearly.
Where the form asks for wallet details, enter the number registered to your bKash, Nagad, Rocket or Upay account. The name on the wallet should match your account name.
If verification stalls or a field returns an error, use the support link inside your account to raise it. Keep any reference codes the verification screen gives you.
banking connects your account to the local payment methods Bangladeshi wallets already use. The methods listed below appear in the deposit and withdrawal screens for eligible accounts. Availability depends on your local law and eligible region — the account screen shows what is active for you at the time you transact.
Deposit and withdraw using your bKash mobile wallet. Enter your bKash number in the banking screen and authorise through the bKash app prompt.
Nagad works as both a deposit and payout route. Select Nagad in the payment screen, enter your registered Nagad number and confirm the transfer.
Rocket is listed as a local wallet option on fg990. Use your Rocket account number in the relevant banking field and follow the on-screen confirmation step.
Upay appears in the payment method list for eligible accounts. Choose Upay, enter your wallet number, and authorise the transaction as the screen directs.
Bank transfer is available for accounts where this route is configured. The account banking screen shows the transfer details and reference fields to complete.
Every banking action on fg990 generates a reference that appears both in your wallet app and in the account transaction history. When a deposit or withdrawal completes, compare the reference number in your bKash, Nagad, Rocket or Upay history against the entry in your fg990 account history. Discrepancies between the two are easier to resolve when you have both reference numbers ready before contacting support.
Your wallet app and your fg990 account both generate a reference number for each transaction. Save the wallet-side reference before closing the payment confirmation screen — it is the key detail if you need to follow up.
The fg990 transaction history uses status labels such as pending, completed or under review. If the label has not updated after the wallet confirms, wait until the screen refreshes before contacting support.
Use the date and method filter in your account history to locate a specific transaction. This is faster than scrolling when your history has multiple entries from the same day.
Keep a screenshot of the wallet confirmation and the fg990 transaction reference together. If a banking query goes to support, both pieces of evidence help the team locate the transaction on their side.
Your fg990 account and banking details are yours to protect and ours to keep functional. We outline the safeguards in place and the steps you can take to keep your wallet connection secure. Always transact from the domain fg990 and verify the address bar before entering your account password or wallet number.
Before entering your password, confirm the address bar reads fg990. Phishing pages copy the look of the login screen but use different domains. A quick glance at the URL takes one second and prevents account compromise.
The wallet number on your fg990 account must belong to you. Adding a wallet number registered to another person causes withdrawal failures and may trigger an account review. Keep your registered wallet numbers current inside your account settings.
When your account requests identity information, respond only through the form shown inside your logged-in profile. The verification fields are specific to your account state — generic advice from outside the platform does not apply to your exact situation.
If a banking issue arises — a pending transaction, a failed deposit or a stalled withdrawal — reach the support team through the help section inside your fg990 account. Have your transaction reference number ready when you open the query.
The questions below cover the banking situations we hear about most from accounts in Bangladesh. If your question is not listed here, the support route inside your fg990 account is the fastest way to get a specific answer tied to your account's current status.
fg990 supports bKash, Nagad, Rocket and Upay as deposit methods for eligible accounts in Bangladesh. The deposit screen inside your account shows which options are active for your specific region and account status at the time you transact.
A pending status means the transaction is still being matched between your wallet and your fg990 account. Check that your wallet app shows a completed confirmation. If it does and the fg990 status has not updated, contact support with both reference numbers ready.
Open the withdrawal tab in your fg990 account banking section, select bKash as the payout method, enter your registered bKash number and confirm the amount. The account history screen updates the status once the request is processed on our side.
Verification steps appear inside your logged-in account when your account status requires them. The form shows exactly which fields to complete. We do not request documents through external links or messaging apps — only through the form inside your account.
Contact support through the help section inside your fg990 account as soon as you notice the error. Have the transaction reference number from your account history ready. Acting quickly gives the support team a better chance of locating the transaction before it fully processes.
The deposit and withdrawal screens show the current minimum and maximum amounts for each payment method at the time you transact. These figures reflect your account's current status and region — we do not publish fixed amounts here, as they can vary.